Shipping and Delivery

For items available for immediate purchase, you can choose from the following shipping services.

Italy

Shipping Service
Shipping cost
Delivery Period
National Express Service
€9.90
1-2 working days
Free National Service
from Euro 49.90
1-2 working days

Europe

Shipping Service
Shipping cost
Delivery Period
Premium Express Europe
€19.90
3-4 working days
Premium Express Europe Free
from Euro 249.90
3-4 working days

Your order will be dispatched within the same working day if your order is placed by 2pm on the same day and you will receive a dispatch confirmation email with delivery details.

Delivery times are estimated from the moment the order is placed.
All orders are processed Monday to Friday, excluding public holidays.

Deliveries are made Monday to Friday from 9:00 to 20:00.
An adult's signature will be required upon delivery.

Frantoi Cutrera cannot be held responsible for any unexpected delivery delays that are beyond the control of Frantoi Cutrera.

How can I track my order?

To track the progress of your package, please refer to the shipping confirmation email you received for your unique tracking number. Alternatively you can check the status of your shipment directly on the shipping company's website.

If you have not received the confirmation email containing your tracking number, don't worry. Simply contact our customer support team at news@frantoicutrera.it and we will be more than happy to help you.

Stay informed and updated on the status of your order with our easy-to-use tracking system. Please feel free to contact us if you need assistance.

Is a signature required upon delivery?

For security reasons, all orders require an adult signature upon delivery. If you are not available to sign for the parcel, please contact us so that one of our customer advisors can arrange to hold your order at a nearby courier location for collection.

Please note that all our couriers will make three delivery attempts on three consecutive working days. If delivery is unsuccessful after the third attempt, the package will be returned to our warehouse.

Don't let a missed delivery delay your package. Contact us and we will work with you to ensure a smooth delivery process.

Are there any delivery restrictions? Can I ship internationally?

Please note the following delivery restrictions:

Purchases cannot be shipped to PO boxes, APO/FPO addresses, hotels, freight forwarders or any address outside of Europe.
If you would like to invoice an order to your APO/FPO address, please contact us and we will be happy to help.

Items purchased from the European La Dispensa della Casalinga website are eligible for shipping to Europe only. For international orders, please contact us to speak to a customer advisor who can assist you.

Each order can only be shipped to a single address. If you need to ship items to multiple locations, please place a separate order for each destination.

Buy with confidence knowing that our shipping policies are designed to ensure a smooth and safe delivery process.
Contact us with any questions or concerns.